1. The Open Mind Commerce software is supplied 'AS IS'. No warranty is given either implied or expressed. Purchasers use the software entirely at their own risk. Open Minded Solutions Limited is not liable for any consequential loss howsoever arising caused by use of the Open Mind Commerce software or other associated software. This includes, but is not limited to, damage to hardware and/or software, loss of data, loss of business or any other financial loss. Open Minded Solutions Limited does not seek to exclude liability where prohibited by law.

2. The purchaser or their agents are permitted to make alterations to the software (except as excluded in 4, 5 and 12 below), but the copyright of the original code remains the property of Open Minded Solutions Limited. Any software which uses any portion of Open Mind Commerce as a base may not be resold without express written permission from Open Minded Solutions Limited.

3. Open Minded Solutions Limited will supply each purchaser of Open Mind Commerce with a unique license key. The license key is tied to the installed domain name and may only be used on that domain.

4. Each license entitles the purchaser to install the software on one live web site. A site will be considered as a live web site if pages of it can be found in search engines or accessed via public links on other sites which can be found via search engines. Users are expressly prohibited from modifying Open Mind Commerce to enable one installation of the software to support multiple online store fronts unless written permission from Open Minded Solutions Limited has been obtained and an agreement to license each store front individually agreed.

5. Open Minded Solutions Limited reserves the right to refuse any order made for products or services for any reason in which case a full refund of any card payment made for that order will be made.

6. Open Mind Commerce has a number of software platform requirements which are listed clearly on the requirements section of our site. These include Microsoft Windows NT/2000/2003/XP-Pro, Microsoft IIS4+ and ColdFusion MX7 or higher. The database requires MySQL 4+ for Windows. Certain tags must be enabled in order for the software to run. These tags are listed on the Open Mind Commerce site. The above software is not supplied or supported by Open Minded Solutions Limited.

7. Open Mind Commerce is designed and tested on English versions of Windows only. We cannot possibly possess or test every non-English version of Windows and while we provide some documentation on running Open Mind Commerce on them, we cannot guarantee that Open Mind Commerce will run properly on such systems, neither can we guarantee to fix nor address bugs specific to non-English versions of Windows. Users should always verify operation of the system checker to satisfy themselves that the product works on their intended hosting platform.

8. Each customer will be allocated an Open Mind Commerce user account on our system which allows access to the latest software builds as well as enabling the customer to post support tickets. Twelve months support is included with each new license, and support can be purchased in one-year increments after this. We do not provide direct support to customers whose support coverage has expired. Customers who purchase multiple licenses on the same Open Mind Commerce user account to enjoy the discounts for subsequent purchases may use those licenses to build sites for other customers. However, they must field all support requests from their clients. On no account should end users who are not the primary account holder be given access details to the Open Mind Commerce user account in order to request support from Open Minded Solutions Limited directly or for any other reason. Open Minded Solutions Limited will consider anyone in possession of the Open Mind Commerce user account details to be the rightful account holder unless it believes that the Open Mind Commerce user account details were obtained by deception or other illegal or unauthorized means. Any customer who gives other parties access to their Open Mind Commerce user account will be considered to have forfeited the account and passed it to the other party unless the other party is willing to rescind their rights to the Open Mind Commerce user account in writing. Open Minded Solutions Limited will not support end users of the software directly unless they are the primary account holder on our system. End users whose site license was purchased by a site developer, reseller or other third party should contact that organization or individual for support.

9. Open Minded Solutions Limited cannot support user modifications to the software, only the original Open Mind Commerce code. Open Minded Solutions Limited cannot support, debug or fix problems with other software or services not provided by Open Minded Solutions Limited, including but not limited to, hosting, SMTP or email components, secure certificates, server or database platform.

10. Open Minded Solutions Limited does not offer a free review period for Open Mind Commerce. To review the basic functionality and coding style, we provide a free online demonstration of the software in addition to a system check file that can be downloaded and run on the users hosting account. Open Minded Solutions Limited offers refunds purely at the discretion of management. The claimant must provide full details of the reason behind the request, the licensed domain and the date of purchase.

11. Open Minded Solutions Limited reserves the right to contact web sites running code in violation of this license agreement and their web hosts and upstream providers directly, in addition to contacting the account holder, in order to notify them of the license breaches and request that they remedy them. In cases where the breaches are not remedied within 7 days, Open Minded Solutions Limited reserves the right to revoke all licenses and ongoing services on that Open Mind Commerce user account. Developers and resellers are responsible for ensuring that their end users do not breach the license agreement and should include contract provisions to ensure this. The user agrees that Open Minded Solutions Limited may take legal and/or technical measures to prevent illegal use of Open Minded Solutions Limited software.

12. Users are expressly forbidden to attempt to decrypt, dissemble or reverse engineer any files that are directly responsible for powering the admin area of the store.

13. From time to time this license agreement may be amended. When downloading upgrades or new software, the user is acknowledging that usage of the code will be governed by the license agreement in effect at that time and not any prior license agreement that may have applied at the time of the original purchase.

14. This license agreement is made between Open Minded Solutions Limited and the user and shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. Open Minded Solutions Limited may designate an agent to act on its behalf in the event of any claim. Any provisions of this agreement that are subsequently found to be void shall not render other parts of the agreement void.

Open Mind Commerce Refund/Return Policy

Due to the nature of our software and the fact that it is a downloadable product, we have a relatively strict refund policy which you should read carefully.

Open Minded Solutions Limited does not offer Open Mind Commerce on a 'trial' basis, neither to we offer 'money back' options if you don't use the software. Consequently, if you wish to trial the software you should use the free Demo version provided on our site.

Refunds will be considered on a case-by-case basis. Any request for a refund should state the reason, date of purchase and provide a confirmation that you will destroy all Open Minded Solutions Limited software and custom coding purchased once a refund is agreed.

If the grounds for the refund request are that the software is inappropriate or does not meet your requirements, it is important that you notify us as soon as possible after purchase. We will consider all factors when determining whether to give a refund, including how much technical support time was used by the client and the time since purchasing.

Custom work will be treated differently; our time cannot be recovered once spent on a modification and this will be taken into account when considering any refunds. Similarly with hosting; we incur time and cost at the point of service which we cannot recover if a refund is claimed.

If you are in any doubt whether the software is suitable for your purposes, or whether you actually require or will use the software PLEASE DO NOT PURCHASE UNTIL YOU ARE. This will avoid any risk on your part and save time and effort for all of us.